Mercedes Maria Fiz
Product Designer
Berlin, Germany
ABOUT ME
Hi! My name is Mercedes. I'm a Product Designer based in Berlin, originally from Buenos Aires, Argentina🧉🇦🇷 I've been working as a Product/UX Designer for the past seven years in the public and private sectors. I'm currently a Senior Product Designer at OLX Group, where I support two Monetizations packs from the Pay&Ship pillar to develop products targeted to our sellers and buyer from our main markets Poland, Romania, and Ukraine. Before moving to Berlin, I worked at Mercado Libre, the biggest e-commerce company in Latinamerica.
WORK EXPERIENCE
OLX Group
Senior Product Designer
I'm currently working on the Pay&Ship pillar as a Senior Product Designer. In this pillar, I'm supporting two Monetization teams, defining and designing solutions targeted to sellers and buyers of OLX. Before working with the Monetization teams, I worked with the Buyer Loyalty team, where we designed experiments to validate our hypothesis. This process was part of the discovery phase before developing the MVP. In my current role, I'm involved in the end-to-end design, development, and implementation process. I am also part of the OKRs process alongside the product and dev team.
July 2021 - Current
Mercado Libre
Senior UX Designer
I was part of the UX team of shipping in Mercado Libre. I led the design definitions of internal digital products that help our users to process hundreds of thousands of daily packages across our facilities, provide on-route support to our drivers to deliver all the shipments on time, and improve the efficiency of our routes planning. Our goal was to grow and scale our shipping logistics network. In my daily work, I had to analyze the different contexts and particularities of every country where we operate and our users who work in the logistic network. Defining short and mid-term goals. I worked on an interdisciplinary team along with research, content, product, and development teams.
January 2020 - April 2021
Mercado Libre
Semi senior UX Designer
Worked in the buyer’s experience team of Mercado Envios, where I analyzed and designed different initiatives focused on improving the experience of our buyers across the different states of the shipment delivery process. Also in that time, I had the opportunity and challenge of being part of the lead design team in charge of Mercado Envio’s logistic network inception.
October 2017 - January 2020
Undersecretary of Public Innovation and Open Government, Ministry of Modernization, Argentina
UX/UI Designer
Worked in an interdisciplinary team, I designed the user experience and interfaces of the products that the Ministry developed. For high-visibility products, like Argentina's National Open Data Portal, I also participated in the product design process.
January 2016 - September 2017
Innovation Lab of Buenos Aires City Government, GovLab of the City of Buenos Aires
UX Designer
Worked in the development team of the laboratory and designed prototypes and solutions to different problems of the city. I also designed a few data visualizations, to help promote the use of open data published by the Government of Buenos Aires.
August 2015 - December 2015
Education
Graphic Designer
@School of Architecture, Design, and Urbanism - University of Buenos Aires. 2008-2013
Courses
FullStack developer
@Coderhouse - August 2017 - March 2018
Cognitive Psychology and User Experience
Daniel Mordecki (Concreta)
@Con vista al mar - April 2018
From the paper to the prototype
Alejandro Vizio and Juani Ruiz Echazú (Aerolab)
@ODDCG - July 2016
Motion Design
Craig Dehner (Former UI & Motion Designer at Apple)
@ODDCG - April 2016
“Tic-Tac” Information design
Paula Erre (Teacher at Typography II, Longinotti, FADU)